Effective Date: 11/11/2024
Fiatsend ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using Fiatsend, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
When you sign up or use our services, we may collect your name, email address, phone number, mobile money account, wallet address, and other identifying information.
Transaction Information:
Details of stablecoin transactions, including sender and recipient wallet addresses, amounts, and timestamps.
Technical Information:
IP addresses, browser types, device identifiers, and logs to improve service performance and security.
Usage Information:
Analytics data, such as features used, time spent on the platform, and user activity patterns.
2. How We Use Your Information
- To process transactions and deliver fiat to your mobile wallet.
- To verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) requirements.
- To provide, maintain, and improve our services.
- To communicate with you about account activity, updates, and marketing.
- To detect and prevent fraud, unauthorized transactions, or other illegal activities.
3. How We Share Your Information
We may share your information with:
Service Providers:
Third-party vendors assisting with KYC, payment processing, or analytics.
Compliance Authorities:
To meet legal or regulatory obligations, such as AML and counter-terrorism laws.
Business Partners:
To enhance user experience, with your consent.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
5. Security Measures
We implement industry-standard measures to protect your information, including encryption, secure data storage, and periodic audits. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to processing or restrict data usage.
- Request a copy of your data in a portable format. To exercise these rights, contact us at [Insert Email].
7. Updates to this Policy
We may update this Privacy Policy periodically. We will notify you of changes by updating the effective date and, where required, obtaining your consent.
8. Contact Us
If you have questions or concerns, please contact us at:
Email: [email protected] Phone: +447588511537