Fees & Limits
Fiatsend is designed to be transparent about costs. All fees are displayed upfront in the FiatsendOne app before a user confirms any transaction. This page outlines the fee structure, transaction limits by KYC tier, and settlement timing so you know exactly what to expect.
Conversion Fees
When converting stablecoins to local currency (GHS) or vice versa, the following fees apply:
| Fee Type | Description | Amount |
|---|---|---|
| Conversion Spread | The difference between the mid-market rate and the rate offered to the user. This covers FX risk and liquidity costs. | ~1–2% |
| Payout Fee | A flat fee charged when funds are disbursed to a mobile money wallet. Covers provider settlement costs. | [TBD] |
| Network Gas Fee | On-chain transaction fee on Lisk Mainnet. Typically very low due to Lisk's L2 architecture. | < $0.01 |
Conversion fees are applied as a spread — you will not see a separate line item for the conversion fee. The rate shown in-app already includes the spread. The payout fee, if applicable, is shown as a separate charge before confirmation.
Fee Breakdown Example
For a conversion of 100 USDC to GHS mobile money:
| Step | Amount |
|---|---|
| Stablecoin sent | 100.00 USDC |
| Conversion spread (~1.5%) | −1.50 USD equivalent |
| Payout fee | −[TBD] |
| Network gas | −< $0.01 |
| GHS received (approx.) | ~98.50 USD equivalent in GHS |
The exact GHS amount depends on the live USD/GHS exchange rate at the time of conversion. Rates are fetched in real-time and locked for a short window after you initiate the transaction.
Transaction Limits by KYC Tier
Transaction limits on Fiatsend are tied to the user's MobileNumber NFT tier, which corresponds to their KYC (Know Your Customer) verification level. Higher tiers unlock greater transaction volumes.
| Tier | KYC Level | Daily Limit | Monthly Limit | Single Transaction Limit |
|---|---|---|---|---|
| Level 0 | No KYC — NFT minted at signup | [TBD] | [TBD] | [TBD] |
| Level 1 | Phone number verified | [TBD] | [TBD] | [TBD] |
| Level 2 | Full KYC — government-issued ID verified | [TBD] | [TBD] | [TBD] |
Users at Level 0 have significantly restricted limits. To access standard transaction volumes, complete at least Level 1 verification (phone verification) in the FiatsendOne app. See the MobileNumber NFT page for details on how tiers work and how to upgrade.
How Limits Work
- Daily limits reset at midnight UTC each day.
- Monthly limits reset on the first day of each calendar month at midnight UTC.
- Single transaction limits cap the maximum value of any individual transaction.
- Limits apply to the USD-equivalent value of the transaction at the time it is initiated, regardless of which stablecoin is used.
- If a transaction would cause you to exceed your remaining daily or monthly limit, it will be rejected with an error message indicating the remaining available amount.
Caps by Operation
Different operations may have different caps, even within the same KYC tier:
| Operation | Description | Limit Basis |
|---|---|---|
| Send | Peer-to-peer or merchant payment in stablecoins | Per-transaction + daily + monthly |
| Receive | Incoming stablecoin transfers | No cap (subject to sender's limits) |
| Convert (Off-Ramp) | Stablecoin → GHS mobile money payout | Per-transaction + daily + monthly |
| Convert (On-Ramp) | GHS mobile money → stablecoin | Per-transaction + daily + monthly |
If you are a business with higher volume requirements, contact the Fiatsend team to discuss custom limits and enterprise tier access.
Settlement Timing
How quickly funds arrive depends on the type of transaction:
| Transaction Type | Expected Settlement Time | Notes |
|---|---|---|
| On-chain stablecoin transfer | Near-instant (~2–5 seconds) | Lisk Mainnet block times are fast. Finality is typically achieved within seconds. |
| Stablecoin → GHS mobile money | 1–5 minutes | After on-chain confirmation, the payout to mobile money is initiated. Actual delivery depends on the mobile money provider's processing time. |
| GHS mobile money → stablecoin | 1–5 minutes | Once the mobile money collection is confirmed by the provider, the stablecoin is released on-chain. |
| QR / scan-to-pay (merchant) | Near-instant | On-chain settlement between Fiatsend wallets. Merchant sees payment confirmation in real-time. |
Settlement times for mobile money payouts depend on the provider (MTN Mobile Money, Telecel Cash, AirtelTigo). In rare cases, provider-side delays may extend settlement beyond 5 minutes. The transaction status is always trackable in the FiatsendOne app.
Fee Changes and Transparency
Fiatsend reserves the right to adjust fees and limits as market conditions, provider costs, and regulatory requirements change. Any changes will be:
- Reflected in-app — The FiatsendOne app always shows the current fee before you confirm a transaction.
- Communicated in advance — Material changes to the fee structure will be announced through official Fiatsend channels.
- Documented here — This page will be updated to reflect the latest fee schedule.
For the most current rates, always refer to the in-app confirmation screen before completing a transaction.