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Rewards & Community

Fiatsend rewards active participants — users, agents, and merchants — through referral bonuses, in-app missions, and loyalty tiers. The rewards program is designed to grow the Fiatsend network organically while giving back to the people who use and promote the platform.

Rewards Program​

The Fiatsend rewards program has three pillars: referrals, missions, and loyalty.

Referral Bonuses​

Every Fiatsend user gets a unique referral link accessible from Settings → Referral in the FiatsendOne app. When someone signs up using your link and completes their first transaction, both you and the new user earn a bonus.

AspectDetails
Referral bonus (referrer)[TBD] per successful referral
Welcome bonus (new user)[TBD] credited after first transaction
QualificationNew user must complete at least one transaction within 30 days of signup
Payout methodCredited directly to your Fiatsend wallet as GHSFIAT or stablecoin
LimitNo cap on referrals — earn for every qualified signup

How It Works​

  1. Share your referral link via SMS, WhatsApp, social media, or any channel.
  2. The new user clicks the link and creates a Fiatsend account.
  3. The new user completes their first qualifying transaction (conversion, payout, or payment).
  4. Both the referrer and the new user receive their bonus automatically.
tip

Agents and merchants with large networks can significantly boost their earnings through referrals. Combine referral outreach with in-person onboarding for the highest conversion rates.

In-App Missions​

Missions are small, time-limited tasks that encourage users to explore platform features. Completing a mission earns points or direct bonuses. Examples of missions include:

  • First Payout — Complete your first mobile money payout and earn bonus points.
  • Verify Your Identity — Upgrade your MobileNumber NFT to Level 1 or Level 2.
  • Invite 3 Friends — Refer three users who each complete a transaction.
  • Merchant First Sale — Accept your first QR payment as a merchant.
  • Weekly Active — Make at least one transaction per week for four consecutive weeks.

Missions are refreshed periodically. Check the Rewards tab in the FiatsendOne app to see currently active missions and your progress.

Loyalty Tiers & Points​

The loyalty program rewards sustained platform usage over time. Points are earned through transactions, missions, and referrals, and they accumulate toward loyalty tiers.

TierPoints RequiredBenefits
Bronze0Base rewards rate, standard support
Silver[TBD]Enhanced rewards rate, priority support
Gold[TBD]Best rewards rate, priority support, early access to new features

Points are earned at the following rates:

ActivityPoints Earned
Conversion (stablecoin → GHS)[TBD] per transaction
Payout to mobile money[TBD] per transaction
QR payment (merchant)[TBD] per transaction
Referral (qualified)[TBD] per referral
Mission completionVaries by mission
info

Loyalty tiers reset annually. Points earned in one year do not carry over to the next, but any tier benefits earned during the year remain active until the reset date.

Community Channels​

Fiatsend maintains active community channels where users, developers, agents, and merchants can connect, ask questions, share feedback, and stay informed about platform updates.

X (Twitter) Spaces​

Fiatsend hosts regular X Spaces sessions covering topics like platform updates, partner announcements, financial literacy, and open Q&A with the team. Follow @fiaborEric and the Fiatsend accounts for announcements about upcoming Spaces.

Webinars​

Periodic webinars dive deeper into specific topics like:

  • Developer integration workshops — Hands-on walkthroughs of the Fiatsend API with live coding.
  • Agent training sessions — Operational best practices for cash-in/out facilitation, reconciliation, and merchant onboarding.
  • Product demos — Previews of upcoming features and how they'll impact your workflow.

Webinar recordings are shared in the community channels after each event.

Partner Showcases​

Fiatsend periodically highlights partners and integrators who are building interesting use cases on the platform. If you've built something noteworthy with Fiatsend — a payroll integration, a merchant POS setup, a custom mobile app — reach out to the team for a potential showcase feature.

Feedback & Feature Requests​

Fiatsend actively incorporates user feedback into its product roadmap. There are several ways to share your ideas:

ChannelBest For
In-app feedbackQuick suggestions, bug reports, UX improvements
Community channelsDiscussion and upvoting of feature ideas
dev@fiatsend.comTechnical feature requests, API enhancements
contact@fiatsend.comGeneral product feedback, partnership inquiries

Feature requests are triaged by the product team and prioritized based on user impact, alignment with the platform roadmap, and technical feasibility.

Campaign Calendar​

Fiatsend runs monthly promotional campaigns targeted at different user segments — consumers, agents, and merchants. These campaigns offer bonus rewards, reduced fees, or exclusive access to new features.

Examples of past and recurring campaigns:

CampaignTargetDescription
New User WeekConsumersEnhanced welcome bonus for signups during the campaign period
Agent Power MonthAgentsBonus commissions on cash-in/out transactions
Merchant Growth SprintMerchantsReduced payout fees for merchants processing above a volume threshold
Referral RallyAll usersDouble referral bonuses for a limited time
info

Check the Rewards tab in the FiatsendOne app for current active campaigns. Campaign terms, bonus amounts, and eligibility requirements are always displayed within the app before participation.

Fiatsend and the Lisk Ecosystem​

Fiatsend is a proud recipient of a $20K grant from AyaHQ x Lisk, reflecting its commitment to building real-world payment infrastructure on the Lisk blockchain. The Fiatsend community intersects with the broader Lisk ecosystem — users who are interested in how blockchain technology powers everyday payments will find a welcoming community here.